Refund Policy
Our commitment to customer satisfaction
We stand behind our Business Card Generator service with a 30-day money-back guarantee. If you're not completely satisfied with your purchase, you can request a full refund within 30 days of your purchase date.
To be eligible for a refund, your request must be submitted within 30 days of the purchase date. Refunds will be processed to the original payment method used for the purchase.
Contact Support
Send an email to support@businesscardgenerator.app with your refund request
Provide Details
Include your order number, email address, and reason for the refund
Review Process
We'll review your request and process the refund within 3-5 business days
Once your refund is approved, it will be processed within 3-5 business days. The time it takes for the refund to appear in your account depends on your payment method and financial institution:
- Credit/Debit Cards: 5-10 business days
- PayPal: 3-5 business days
- Bank Transfers: 7-14 business days
The following items are not eligible for refunds:
- Custom business card design services (if already completed)
- Premium template purchases (if templates have been downloaded)
- Consultation services (if sessions have been completed)
- Any services used beyond the 30-day refund period
If you have any questions about our refund policy or need to request a refund, please contact us:
Email: support@businesscardgenerator.app
Response Time: Within 24 hours during business days
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM EST
We reserve the right to modify this refund policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our service after any changes constitutes acceptance of the new policy.
Last Updated: 12/23/2025