Refund Policy

Our commitment to customer satisfaction

30-Day Money-Back Guarantee

We stand behind our Business Card Generator service with a 30-day money-back guarantee. If you're not completely satisfied with your purchase, you can request a full refund within 30 days of your purchase date.

To be eligible for a refund, your request must be submitted within 30 days of the purchase date. Refunds will be processed to the original payment method used for the purchase.

How to Request a Refund
1

Contact Support

Send an email to support@businesscardgenerator.app with your refund request

2

Provide Details

Include your order number, email address, and reason for the refund

3

Review Process

We'll review your request and process the refund within 3-5 business days

Refund Processing

Once your refund is approved, it will be processed within 3-5 business days. The time it takes for the refund to appear in your account depends on your payment method and financial institution:

  • Credit/Debit Cards: 5-10 business days
  • PayPal: 3-5 business days
  • Bank Transfers: 7-14 business days
Non-Refundable Items

The following items are not eligible for refunds:

  • Custom business card design services (if already completed)
  • Premium template purchases (if templates have been downloaded)
  • Consultation services (if sessions have been completed)
  • Any services used beyond the 30-day refund period
Contact Information

If you have any questions about our refund policy or need to request a refund, please contact us:

Email: support@businesscardgenerator.app

Response Time: Within 24 hours during business days

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM EST

Policy Updates

We reserve the right to modify this refund policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our service after any changes constitutes acceptance of the new policy.

Last Updated: 12/23/2025